“This is an exciting opportunity to have an immediate impact on student learning across the country by collaborating with 26 inspiring AmeriCorps Maker Fellows, while simultaneously building the groundwork for significant national scale and impact in the coming years.”

Brian O’Neil
Program Director, Makers + Mentors Network


For nearly 25 years, Citizen Schools has been a pioneer in educational equity. Since opportunity, unlike talent, is not equally distributed, we have provided hands-on learning experiences that ignite curiosity, build confidence, and expand horizons for over 50,000 underrepresented middle school students. Together with our partners, including 25,000 career mentors, we have exposed students to ideas and connections, helping them access even better opportunities than previous generations.

Today, we engage underserved students in hands-on learning, in school, and after school. Our students are creators and problem-solvers, not just consumers. They become scientists, artists, mathematicians, engineers, writers, and programmers. We also apply best practices from our direct service work to systems-level advancement of STEM mentorship and learning by working with communities.

Together we are transforming education in school, after school, and across communities.


Makers + Mentors Network, a STEM initiative of Citizen Schools, partners with communities and organizations to uplift STEM mentoring and maker-centered learning as essential tools to build a stronger, more diverse workforce. Recognizing that unlike talent, opportunity and access are not equally distributed, we focus on underserved and underrepresented students, including girls, students of color, and youth from low-income communities. Makers + Mentors Network advances its mission through three primary models: National Community of Practice, Make For All, and Maker Fellows.

The Program Experience Manager will be particularly focused on advancing our Maker Fellows program.

Maker Fellows

Citizen Schools, in partnership with school districts, community colleges, and historically black colleges and universities, is proud to launch its Maker Fellows initiative. This program is designed to connect K-12 students to maker-centered learning opportunities that help build academic and social-emotional skills key to their success in school, postsecondary enrollment, and workforce placement. Maker Fellows, through service in their local communities and participation in targeted professional development, will become life-long leaders and champions of maker-centered learning and mentorship for under-served students.

The Program Experience Manager will play a leadership role in both ensuring a top-notch experience for our active Maker Fellow AmeriCorps national service members and host sites as well as set up the organization for future growth.

This position reports to Brian O’Neil, Program Director, within Citizen Schools’ Makers + Mentors Network and is remotely based in one of our 5 core markets (Dayton, Boston, NYC, Bay Area, Charlotte/Durham) and Maryland. Preference will be given to the Dayton or Baltimore area.


The Program Experience Manager will play a leadership role in developing a top-notch service year experience for all Maker Fellow AmeriCorps national service members.

  • Develop relationships with 25+ Maker Fellows in an effort to ensure every Fellow feels supported, encouraged, and overall has a top-notch service year experience.
  • Oversee the ongoing gathering and sharing out of success stories that build team morale, demonstrate impact on student learning and community building, and galvanize the broader STEM education community around this new program model.
  • Collaborate with the Program Director and Talent team on the recruitment process for 25+ Maker Fellows being placed across the country annually.
  • Ensure compliance with AmeriCorps grant requirements in close partnership with the Director of National Service, and support ongoing AmeriCorps reporting and partnership cultivation.
  • Coordinate and support the ongoing implementation of training tools and resources for Fellows across the country, including the year-long Maker Fellows Learning Pathway being implemented in partnership with Maker Ed.
  • Coordinate and support program impact and evaluation efforts, including developing quarterly reports that demonstrate program impact.

Recruit, retain, and support Maker Fellow host site organizations.

  • Recruit new Maker Fellow host sites through the development of new communication tools, strategic partnership development, networking, and targeted outreach, with a specific target of 5-10 new host sites recruited for the 2021-22 academic year and focus on increasing relationships with Historically Black Colleges and Universities
  • Design and implement a new recruitment framework that ensures a robust pipeline of prospective host sites for future expansion needs, in collaboration with Citizen Schools Talent and Marketing departments
  • Support the national competitive application process for Maker Fellow host sites in an effort to identify organizations and projects that are well aligned with our mission and program objectives, and best positioned to leverage national service members to have a demonstrable impact on their local communities
  • Develop relationships and gain a deep understanding of all Maker Fellow host sites programming and needs, and continual development of new ways for MMN to support Maker Fellow host sites and uplift their stories of success and impact
  • Create new opportunities for Maker Fellow host sites to learn from each other and directly partner on both fundraising and marketing initiatives
  • Collaborate with the program director and MMN team on the design and implementation of all current Maker Fellow host site ongoing communications and support systems, including monthly Zoom calls, training, virtual learnings, evaluation tools, marketing opportunities, volunteer matching technology, AmeriCorps service placements, and new special initiatives
  • Collaborate with program director on the development of evaluation tools and systems and synthesize program learnings for sharing with internal and external stakeholders
  • Support marketing and communications goals and projects


  • 3+ years of relevant experience (e.g. education, nonprofit administration, community outreach), sales and recruitment experience preferred
  • “Entrepreneurial Spirit”: Someone who currently has or can demonstrate a true passion for building something great from nothing and is willing to push themselves to the limits to achieve big goals
  • Communication & Storytelling skills: Someone who understands the many audiences of our organization, both internal and external, and who can help to craft the right messaging and stories with our data and evaluation tools
  • Strong background and experience in partnership development, partnership prospect research, and stewardship
  • Passion and recognition of the value and potential of national service models
  • Experience coaching and mentoring young adults and college-aged students
  • Strong team orientation and ability to work effectively in collaboration with diverse groups of people
  • Proactive attitude, out of the box thinking, and ability to thrive in a fast-paced environment
  • Desire and excitement to model Citizen Schools’ core values: Confidence, Curiosity, Diversity, Equity and Inclusion, Perseverance and Teamwork
  • The fundamental belief that all students can achieve academic and professional success
  • Previous experience serving in AmeriCorps and/or collaborating with service members is a plus
  • Previous experience working with Historically Black Colleges & Universities (HBCUs) and/or Hispanic Serving Institutions (HSIs) is a plus
  • Previous experience working in STEM education and maker education is a plus

The ideal candidate will offer best-in-class service to our Maker Fellow cohort and host site partners, experience leading community-based efforts, ability to leverage Citizen Schools' deep experience and assets to expand our impact. The Program Experience Manager, together with the MMN team, will collaboratively work to engage more students in STEM mentoring and maker-centered learning, as we cultivate the next generation workforce of innovative problem-solvers from diverse backgrounds and communities.


Salary will be competitive with similar roles at non-profit organizations of comparable size, and you will also receive a robust benefits package. We offer medical and dental insurance, 403(b) retirement plan with a match, paid vacation, professional development stipend, and more.


Citizen Schools helps all students to thrive in school and beyond through hands-on learning and career mentors. Our vision is that all students have experiences and career mentors that ignite curiosity, build confidence and help them develop into the next generation of leaders. Together we are transforming education in school, after school, and across communities.

To learn more about our work, please visit www.citizenschools.org.


Citizen Schools is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Citizen Schools is compliant with the American with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please contact us and we will work to accommodate your needs.